The short version. Three subscriptions, each with its own line on your statement, where Shopping Protection appears as SHOPPING-PROTECT.COM. The membership: free for 3 days, then £69 a month. Free Shipping: free for 7 days, then £0.30 every two weeks. Shopping Assistant: free for 14 days, then £0.35 every two weeks. Each one renews automatically until you cancel it, and cancelling takes one click at Manage membership, no login, no questions. It stops immediately. Cancelling one does not stop the others.
These subscription terms are part of our Terms and conditions. Words defined there have the same meaning here.
1. What you are subscribing to
| Subscription | Free trial | First payment | Then |
|---|---|---|---|
| Shopping Protection (membership) | 3 days | £69, 3 days after you sign up | £69 a month |
| Free Shipping (add-on) | 7 days | £0.30, 7 days after you sign up | £0.30 every two weeks |
| Shopping Assistant (add-on) | 14 days | £0.35, 14 days after you sign up | £0.35 every two weeks |
On your bank statement Shopping Protection appears as SHOPPING-PROTECT.COM. Each line is a separate subscription, paid with the card you saved when you signed up; the line of each add-on is named in the email that confirms it. The ones you start are shown on the page where you sign up, before you confirm: the pages of our offers start the three together, the Site's own checkout lets you choose.
If you joined before 29 September 2026, or from an offer with another price, the price, the free trial and the rhythm of payments shown when you signed up continue to apply. They are listed in your account, under Billing.
2. Free trial
- Each subscription starts with a free trial from the moment you sign up: 3 days for the membership, 7 days for Free Shipping, 14 days for Shopping Assistant. No payment is taken during a trial.
- When you sign up, your bank may show a pending amount of up to £69. It is a hold to check the card, not a payment. Your bank releases it if you cancel before the trial ends.
- We email you before the trial of the membership ends to remind you that the first payment is coming and how to cancel.
- If you do not cancel the membership before its trial ends, the first payment of £69 is taken automatically and the membership renews every month on the same day.
- If you do not cancel an add-on before its trial ends, its first payment is taken automatically, then every two weeks. The two add-ons are paid one week apart, never on the same day.
- One trial per person for each subscription.
3. Renewal
- The membership renews monthly and each add-on renews every two weeks, until you cancel it.
- Payments are taken automatically from the card you saved when you signed up.
- If your card is declined we may retry over the following days. Your access may be paused until a payment succeeds. We do not charge fees for failed payments.
- You can update your card from your account.
4. Cancelling
- In one click, without logging in: Manage membership. Enter the email you signed up with, pick the subscription, press cancel. Done.
- By email: help@shopping-protection.com, from the email address on the account.
- Cancellation takes effect immediately. No further payment is taken. We send a confirmation email straight away; keep it.
- Each subscription is cancelled on its own. Cancelling the membership does not cancel an add-on, and cancelling an add-on cancels neither the membership nor the other add-on. Each one is listed on the same page, and the confirmation email says what stopped and what is still running.
- Money you have already paid for the current period is not refunded automatically when you cancel, except in the cases set out in our Money-back policy.
5. Changing your mind: 14 days
You have a legal right to cancel and be refunded within 14 days of subscribing, and again within 14 days of the first paid charge after the trial. Details, deadlines and a model form are in our Money-back policy.
6. Price changes
If we change a price, we email you at least 14 days before it applies and you can cancel before then. The new price only ever applies from a future renewal, never to a period you have already paid for.
7. Pausing or suspending
We may pause a subscription if a payment fails or if we suspect fraud or misuse, and we tell you by email when we do. You are not charged for a period during which we have paused your access.
8. Emails and payments
We email you when you sign up, before the first payment of the membership, and when you cancel. Every payment is listed in your account, under Billing, with the subscription it belongs to and the amount. If you do not receive our emails, check your spam folder and tell us at help@shopping-protection.com.
9. Contact
APH Services LLC, 16192 Coastal Highway, Lewes, Delaware 19958, USA Email: help@shopping-protection.com