What the amount is
| Amount | What it is |
|---|---|
| £69 a month | Your Shopping Protection membership: lost, damaged or faulty orders refunded. After 3 free days, same date each month until you cancel. |
| £0.30 every two weeks | Kardynal Protection: Lost, damaged or faulty orders refunded. An extra that came with a Kardynal membership, free for 7 days, billed by us under this name. |
| £0.35 every two weeks | FShipp Protection: Lost, damaged or faulty orders refunded. An extra that came with a FShipp membership, free for 14 days, billed by us under this name. |
When it was agreed
The membership starts when someone enters their card on one of our pages and ticks the box that states the price, the free days and the name SHOPPING-PROTECT.COM. A welcome email with the same facts goes to the address given at sign-up, and a reminder goes out the day before the first payment.
How to stop it
One click, no login, no call: enter the email used at sign-up on Manage membership. Each line stops on its own and nothing is charged for it again. A confirmation email follows.
Do not recognise it?
Write to help@shopping-protection.com with the amount and the date, or use the contact form. We find the sign-up from the email or the last four digits of the card, stop it, and answer the same working day.